How to transfer files to a new phone?

If you have purchased a new phone, please be sure to transfer all your files before you sell or give away your old phone!

With «Cloud Storage (Backup)» enabled

If you have synced your photos to the Cloud, then the process is simple.
  1. Make sure 100% of your files are synced. Go through your albums on the old phone - the total number of files in the albums should be equal to the number of files that are backed up in the «Backup» section.
  2. Install Keep Secret on your new phone and log into your account.
  3. Make sure «Backup» is enabled on both devices (Settings → Backup).
  4. Leave Keep Secret open until all your photos are shown up in Keep Secret on your new phone.

Without Private Cloud

If you do not use «Backup», you have the following options:

  1. If you have enough Cloud storage space to sync all photos (10 files for Basic plan, 10,000 for Premium plan), you can turn on the «Backup» feature and follow the instructions above.
  2. To check if you have enough space: open Keep Secret, tap the cloud in the top right corner and look at the valid limit.
  3. If you do not want to use Cloud anymore, you can turn it off immediately after transferring your files.
  4. If you do not have enough space in your Cloud Storage, you can purchase the Premium package and get more space - up to 10,000 files. Then follow the instructions above. (You can always cancel Premium if you decide not to use it after the paid period).
  5. If you do not want to buy the Premium package or use the Cloud, or if you have more than 10,000 files, you can transfer the files manually.
  6. Export all your files (photos and videos) to your phone gallery.
  7. Transfer these files to your new phone via messages, email, or any other ways.
  8. Now add these files to Keep Secret on the new phone.


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